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When something does not work, setlist.DJ usually says why in a sentence near where it happened: under the add field, in the badge that counts the tracks in, or on the button you pressed. Look for that sentence first. The answers below start from what you see.

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Adding tracks

Look at the line under the add panel. It says what happened:
  • Nothing in that drop we can read. The drop arrived empty, or it was an image, an album or a podcast. Drag the tracks themselves, or copy them and paste them in Paste links.
  • That playlist can’t be read: it’s private, or gone. You dragged a playlist that is not public. Make it public in Spotify, or open it, select the tracks inside it and drag those, selected together.
  • One import at a time: this one is still running. Wait until the badge says how many tracks were added, then drop them again.
  • Those files are not tracks or a rekordbox export. setlist.DJ reads MP3, AIFF, WAV, M4A and FLAC files, a rekordbox collection export, and .txt, .m3u8 or .csv playlists.
  • All 12 already on the list. Nothing new to add. Every track you dragged was there already.
If there is no add panel at all, your link lets you comment or look, not edit. Ask the list’s owner. On a phone you cannot drag tracks in from another app: share the track’s link and paste it.
Look at the line under the add panel:
  • That playlist can’t be read: it’s private, or gone. Only public playlists can be read. In Spotify, open the playlist’s menu and make it public, then paste the link again.
  • The playlist didn’t come through just now. Try again in a minute.
  • That’s an album link. An album’s link on its own adds nothing yet.
Either way you can copy the tracks themselves:
  1. Open the playlist or album in Spotify on your computer.
  2. Click any track, then select them all: ⌘ A on a Mac, Ctrl A on Windows.
  3. Copy: ⌘ C or Ctrl C.
  4. Paste on the From Spotify tab and press Add.
One track instead of the whole playlist means you pasted one track’s link, or only one was selected when you copied. The tracks already on the list are skipped, so nothing comes in twice. A list holds up to 500 tracks, so a longer playlist stops there; It stopped partway means paste the link again for the rest. See From Spotify.
Its source told setlist.DJ nothing about it: the link is private, the track is gone, or the source did not answer. The track stays on the list with its link and a grey Not found badge. Choose Edit title and artist in the row’s menu with three dots, fill in the Title and Artist, and press Save.A private SoundCloud link does the same: SoundCloud tells us nothing about it; fill in the title yourself.A key in plain text, without a coloured chip, is something else: a key setlist.DJ cannot place on the Camelot wheel, shown as it was written. Correct it with Edit title and artist if you like.
  • Several playlists. Drop the file on a list, not on the home page. The list shows Which playlist? with every playlist in the file and how many tracks each has; press Add these on the one you want. On the home page setlist.DJ says so and asks you to make a list first.
  • It says it is not a rekordbox export. The file is not a whole export. In rekordbox, choose File, Export Collection in xml format, and drop that file. For a single playlist you can also right-click it in rekordbox and export it as .txt or .m3u8.
  • Some tracks are missing. A track that is in a playlist but missing from the collection part of the file is skipped. The picker says how many.
See Import from rekordbox.

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BPM, key and energy

setlist.DJ finds the BPM, key and energy of every track it can identify, usually within a minute of the track landing. The page fills them in by itself; you do not need to reload. For a track it cannot place yet, it tries again by itself later.A track it cannot identify, such as an unreleased edit or a dubplate, keeps a dash. Type its BPM and key yourself with Edit title and artist in the row’s menu. Energy cannot be typed.
They are estimates, worked out from the track’s own audio, and an estimate can be off. Correct the BPM or key with Edit title and artist. A BPM or key that you typed, or that came from your rekordbox collection, stays as it is: setlist.DJ does not overwrite it.

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Playing

  • There is no play button. The track is your own file from rekordbox, a track typed by hand, or a page from another site such as Beatport. Its cover says No player for this one. For a track from another site, Open on Beatport (or that site’s name) in the track’s drawer opens it there.
  • A Spotify track does not start. Some browsers do not let a page start sound by itself. Press play inside Spotify’s player in the bar at the foot of the window.
  • It stopped. A full reload of the page, or leaving the site, stops the player. So does removing the track that plays, or moving it between the set and the Maybe list.
That is Spotify’s preview: A preview from Spotify; the whole track plays there. Sign in to Spotify in the same browser and play it again, or press Open on Spotify in the track’s drawer. Tracks from YouTube and SoundCloud play whole. See Play tracks.

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Your list

The link is the list. Look for it where you sent it: the crew chat, your mail, your browser’s history. Anyone who was on the list can send it to you again.Your lists, in the header, shows every list you made or joined in this browser. If you signed in, sign in again with the same address or the same Google account, on any device, and your lists are there.As a guest you had your lists only in the browser you used. On another device, or after clearing the browser’s data, setlist.DJ cannot know they are yours: only the link opens them. Signing in prevents that next time; see Account and privacy.A new list that you left without doing anything on it is not kept. If the link says This link leads nowhere, the list was deleted, or the link is not complete. Ask whoever sent it.
Open the menu with three dots and choose History: every change on the list, newest first, with who made it.
  • A track was removed. It waits under Removed at the foot of the list, and at the top of History. Press Put it back: it goes back to the end of the set, or of the Maybe list if it was there. Its stars, reactions and comments went when it was removed and do not come back.
  • The order was replaced by an analysed one. In History, the line … used the analysed order … has Put the old order back. Tracks added since go to the end.
  • Tracks were moved by hand. The history says where each one was, such as Carl moved it from 7 to 3. Drag it back.
To stop it happening again, open Share and choose Can comment or Can view for the link. People who joined while the link could edit keep that right, so change their role or remove them under On this list in the same panel. Only the owner can. See Share and collaborate.
Two things cannot be undone:
  • Permanently delete on a removed track. The track, its notes and its history are gone. Add it again and it comes in as a new track; setlist.DJ finds its BPM, key and energy again.
  • Delete list. The tracks, stars and comments go with it, and nothing brings it back. If someone made a copy with Duplicate list before, that copy still has the tracks.
Remove from list is not for good: the track waits under Removed until you put it back. Right after removing it, Undo puts it back where it was.

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Questions

No. Nothing on setlist.DJ asks you to pay, and you do not need an account.
Anyone who has its link. There is no private list at the moment: the link is the list, so send it only to the people you want on it. What the link lets them do is up to you, in Share: Can edit, Can comment or Can view. Search engines are told to stay out, so a list does not turn up in a search. See Share and collaborate.
No. You start as a guest, and you can make lists, add tracks, rate and comment. Sign in when you want your lists on every device, or to invite people by e-mail. See Account and privacy.
By rules, not by guesswork: Analyse set orders the set by tempo, key and energy along the build-up you choose, and shows you the order before anything changes. The BPM, key and energy it goes by are estimates, so check the order with your ears. See Order the set.
  • In: a rekordbox collection export (XML), or a playlist exported as .txt, .m3u8 or .csv. Serato, Engine DJ, Mixxx and VirtualDJ export playlists in these formats too. You can also drag tracks straight out of rekordbox.
  • Out: the list’s menu has Download CSV and Copy as text for everyone, and Download .m3u8 and Download rekordbox XML for those who can edit. See Take it to the booth.
Yes. A phone shows the same list, and you can add, rate, comment, play and move tracks. You cannot drag tracks in from another app, so share a track’s link, or a whole Spotify playlist’s, and paste it in Paste links.
Still stuck, or something missing? Tell us at setlist.dj/feedback; see Send feedback.